Why is my account frozen?
Understanding that the security and safety of our customers' personal information and funds is our top priority, Stably may restrict access to services on a customer's account if there are violations of our Terms of Services or our regulated custodian's Terms of Service, or if required by law. This is done to protect the customers' interests.
For the reasons mentioned above, your account may be frozen for review. We will provide you with updates as soon as they become available. If you need any further assistance, please submit a ticket in our Help Center or email support@stably.io
Thank you for your cooperation and understanding.
To learn more about Stably, visit our website.